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I received a message from support@neomailbox.com. Is it genuine?
Every message sent by Neomailbox customer support or administration is digitally signed with our PGP key. You can use any OpenPGP compatible tool to verify the signature on mail from us. Some excellent OpenPGP tools are described here. In order to check the signature on mail from us you'll also need our PGP public key, wich is here.

You can also easily verify the signatures on genuine mail from us using our simple web-based signature verification tool here.

We do strongly recommend that you check the PGP signature on any mail that claims to be from us. There have been numerous occasions in the past when our customers have received forged mails that pretend to be from Neomailbox support or administration. Usually such mails are designed to trick you into entering your account details on a fraudulent website, which would compromise the security of your Neomailbox account.

So be cautious and check the signatures! And if you have any doubts about a mail that claims to be from us, please don't hesitate to contact support with a copy of the mail in question. We'd also appreciate it if you would forward us a copy of any message you receive that claims to be from us but doesn't contain a valid OpenPGP signature.